Skills & Competencies for Software Quality Assurance Manager

Software Quality Assurance Manager job profile

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JOB SUMMARY for Software Quality Assurance Manager

Manages a software quality assurance team.

JOB RESPONSIBILITIES for Software Quality Assurance Manager

Selects and utilizes tools and methodologies to ensure that software tests identify defects and comply with quality standards. Evaluates test results against expected results, implements improvements to process and recommends alternative testing as needed. Drafts, revises and approves test plans and scripts.

Software Quality Assurance Manager SALARY RANGE

BASE 50%
$141,790
TOTAL 50%
$154,744
Job Level
M02
Job Code
IT10000530
Education/Degree
Bachelor's Degree
Reports To
Manager

Software Quality Assurance Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Software Quality Assurance Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Software Quality Assurance Manager

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Describes the application of engineering principles and methods in software architecture design.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles user requirements to support software design and development processes.
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Level 3 Behaviors
(Moderate Experience)
Performs system analyses to assess the functionality and interoperability of software products.
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Level 4 Behaviors
(Extensive Experience)
Establishes performance metrics to track the effectiveness of software engineering processes and procedures.
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Level 5 Behaviors
(Mastery)
Designs and executes innovative strategies to streamline software engineering processes.
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2 Industry Competency – Software Quality Assurance
Proficiency Level -3
Skill definition-Checking and testing software throughout the development phase to ensure compliance with defined or standardized quality specifications.
Level 1 Behaviors
(General Familiarity)
Explains the difference between functional and non-functional testing in quality assurance.
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Level 2 Behaviors
(Light Experience)
Follows established processes and procedures when conducting software quality assurance.
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Level 3 Behaviors
(Moderate Experience)
Reviews software product specifications to identify appropriate test plans and strategies.
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Level 4 Behaviors
(Extensive Experience)
Oversees quality assurance activities to ensure software quality, functionality, and reliability.
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Level 5 Behaviors
(Mastery)
Develops and implements test plans to improve the usability of software programs.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Software Quality Assurance Manager

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and components of automated testing.
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Level 2 Behaviors
(Light Experience)
Follows established processes and procedures in conducting automated testing.
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Level 3 Behaviors
(Moderate Experience)
Leverages testing scripts to examine software performance and scalability.
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Level 4 Behaviors
(Extensive Experience)
Oversees automated testing and provides feedback to management during the development process.
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Level 5 Behaviors
(Mastery)
Designs and executes test strategies to improve software quality and reliability.
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2 Job Family Competencies – Functional Testing
Proficiency Level -3
Skill definition-Designing and developing tests to determine if a part of a software system functions according to its pre-determined requirements or specifications.
Level 1 Behaviors
(General Familiarity)
Lists the functions and features of commonly used functional testing tools.
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Level 2 Behaviors
(Light Experience)
Selects appropriate functional testing methods in analyzing use case scenarios.
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Level 3 Behaviors
(Moderate Experience)
Uses various software applications for functional testing to ensure the quality of software development.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement plans and test strategies to enhance functional testing operations.
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Level 5 Behaviors
(Mastery)
Promotes the execution of functional testing strategies and methodologies to address business system needs.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

15 soft skills or competencies (core competencies) for Software Quality Assurance Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

Summary of Software Quality Assurance Manager skills and competencies

There are 6 hard skills for Software Quality Assurance Manager, Software Engineering, Software Quality Assurance, User Acceptance Testing (UAT), etc.
4 general skills for Software Quality Assurance Manager, Automated Testing, Functional Testing, Software Development Life Cycle, etc.
15 soft skills for Software Quality Assurance Manager, Budgeting, Planning and Organizing, Goal Setting, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Software Quality Assurance Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Goal Setting.

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